Now Hiring - Sales and Marketing Assistant in Sterling, KS

We are looking for a result-driven retail Sales & Marketing Associate to be responsible for all customer service and marketing duties. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service. This position will also encompass duties surrounding marketing for the agency, including participation in community events, placing advertising, submitting advertising receipts, and supporting the efforts of the agency to carry out marketing campaigns.

Why Farm Bureau is different

· Protecting Livelihoods and Futures- we’ve got it covered with a wide variety of property/casualty, life insurance, and annuity products.

· Dedicated Team- Along the way you’ll be backed by a team of talented supportive people including; an Agency Manager, Sales Growth Consultant, Field Training Consultant, Field Commercial Underwriter, Field Ag Underwriter, Sales and Marketing Coach, and more

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers and answer their inquiries
• “Go the extra mile” to drive sales
• Remain knowledgeable on products offered and discuss available options
• Cross sell products
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Supporting the Agency in establishing and evaluating a marketing strategy and plan by analyzing and assembling sales forecasts, updating calendars and organizing and planning promotional presentations
• Communicating campaign deliverables, objectives and timelines to their team while providing instructions for promotion or use
• Maintaining an inventory and directory of sales support materials making sure all resources are accurate and current while coordinating new material as needed
• Continually seeking and researching new sources of prospective customers while providing recommendations to the Agency team.

Skills

• Proven work experience as a customer service representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English; Proficiency in Spanish is a plus
• Basic Math skills
• Willingness to learn, be intuitive and resourceful
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Possess an upbeat, positive and enthusiastic attitude
• Ability to perform under pressure and address complaints in a timely manner

Job Type: Full-time

Pay: $30,000.00 - $42,000.00 per year

Benefits:

• 401(k) matching
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Language:

• Spanish (Preferred)

License/Certification:

• Insurance Producer License (Preferred)
• Life Insurance License (Preferred)

Work Location: One location